Elly Brand

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Name: Elly Brand
Date registered: 27 May 2019

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  1. ASIC initiates public consultation on IDR standards — 22 May 2019

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ASIC initiates public consultation on IDR standards

ASIC has initiated public consultation on new standards in relation to the handling of consumer and small business complaints. The consultation covers the proposed updates to ASIC’s IDR standards (currently set out in Regulatory Guide 165 Licensing: Internal and external dispute resolution) and a proposed framework for mandatory IDR data reporting by financial firms to …

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